Information Security Analyst – Level 2

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program

This is a full time role for an Information Security Analyst L2 to join a mature managed services Cyber team who manage the security posture of critical infrastructure and services under an ISO27001 and Cyber Essentials + certified managed service environment.

You will work on developing, implementing, and maintaining security products and processes across the managed service customer base ensuring these critical infrastructures are security managed and reported upon.

This is a technical, hands-on role giving the successful candidate the opportunity to work on enterprise managed services and technical solutions including SaaS AV, SIEM, Network Flow, Penetration and PAM services.

The successful candidate will be responsible for managing technical security services as part of a team, they will respond to incidents and requests, establish appropriate standards and controls, manage, patch, upgrade security technologies, and direct the establishment and implementation of policies and procedures.

Skills & Experience:

• Experience of working in a managed service environment (ITIL process driven);
• Experience of managing Enterprise AV solutions (>3000 endpoints);
• SIEM ;
• Vulnerability Management;
• Network Flow Management and Reporting;
• Report collation;
• Good awareness of computing technologies and security concepts;
• Knowledge of cyber security controls and best practice;
• Good understanding of risk management principles and management fundamentals;
• Have excellent troubleshooting and problem resolution skills;
• Maintain an awareness of vulnerability management and Risk Assessments;
• Understand up-to-date security threats and common exploits;
• Good communication skills, with the ability to convey security issues to audiences of non-technical people;
• To keep up to date with the latest security and technology developments;
• Research/evaluate emerging cyber security threats and ways to manage them;
• Generate reports for both technical and non-technical staff and stakeholder;
• Proficient in presenting to local team members and wider senior management team

Desirable

• Cyber security certification (e.g. CISSP, Security+, GIAC, CISM, CRISC etc);
• Scripting Experience.
• Experience with Cyber Security Frameworks (NIST, COBIT, ISO, Cyber Essentials etc);
• Experience with audit programs either external or internal.

• Must have the right to live and work in ROI. 
• Must be able to secure Garda vetting as a minimum.
• Due to our location, access to own transport is essential.
• Must meet Security Clearance requirements if this is a requirement of the role and any offer would be conditional upon the successful candidate passing BPSS which includes a criminal record check
• This role requires participation in 24/7 On-call, which operates on a rotational basis.

At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.
 
Be yourself with us, and feel that you belong. 

We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. 
 
We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.

 We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.