Job title

Customer Success Manager Remote Jobs

168 active positions
92 new in 7 days
118,833 EUR Avg. salary/year

Open positions

  • No positions for this job title currently

Salary expectations

Average: 118,833 EUR per year – based on 0 job listings.

Experience Avg. salary
Entry-level (0 yrs) 133,250 EUR
Lead / Staff (10+ yrs) 116,615 EUR

In-demand skills

Top skills from 0 job listings

Go 0%
Rust 0%
AWS 0%
SRE 0%
Python 0%
Azure 0%

Hiring companies

NIQ (NielsenIQ) · 33 Salesforce · 19 Datadog · 18 Notion · 14 Intercom · 6 AlphaSense · 6 QAD, Inc. · 4 Ptc · 3 Evercommerce · 3 Constructor · 3 Sleek · 3 Amplitude · 3

Similar job titles

Remote customer-success-manager roles, refreshed daily. The companies listed here run CS async with explicit health-score models, documented playbooks and QBR templates.

What shapes remote CSM roles

In a remote setup, CSM work becomes more measurable and systematic: health scores, renewal forecasts and expansion pipelines all live in-tool. People who like structure and data analysis grow faster; people who relied on office-based intuition need to retool.

Account portfolios range from SMB pools (50–150 accounts) to enterprise (5–15 top accounts). Filter by "account tier" and region to find the right fit.

What strengthens your application

  • Concrete NRR/GRR numbers with context: "NRR 118% across 60 mid-market accounts" beats generic claims.
  • Attach a sample QBR or renewal plan — instantly shows structured thinking.
  • Address industry fit: an SMB → Enterprise or DevTools → FinTech move needs a deliberate narrative.
  • Be specific about your tool stack: Gainsight, Catalyst, Vitally, Planhat — matching the company's CS stack is a strong filter.

Frequently asked questions

How is compensation structured?
OTE splits are typically 70/30 (base/variable) for SMB CSMs and 80/20 for enterprise CSMs. EU-remote OTE: 65–110k EUR (mid), 110–170k EUR (senior). US-remote: 95–160k USD (mid), 150–230k USD (senior).
How is this different from an Account Manager role?
CSM = adoption + retention + health (no direct new-logo quota). AM = renewal + expansion + sometimes new logo (with quota). Some companies merge the roles into "CSM with commercial responsibility".
Which industries are hiring most heavily right now?
B2B SaaS, DevTools, cybersecurity, vertical SaaS (healthcare, legal). Use the industry filter above to see the distribution across the 158 open roles.
Are junior remote CSM roles realistic?
Rarely as a pure junior CSM, more often as "Customer Onboarding Specialist" or "Customer Operations" — both realistic remote entry points into CS.