Remote customer-success-manager roles, refreshed daily. The companies listed here run CS async with explicit health-score models, documented playbooks and QBR templates.
Job title
Customer Success Manager Remote Jobs
168
active positions
92
new in 7 days
118,833 EUR
Avg. salary/year
Open positions
- No positions for this job title currently
Salary expectations
Average: 118,833 EUR per year – based on 0 job listings.
Experience
Avg. salary
Entry-level (0 yrs)
133,250 EUR
Lead / Staff (10+ yrs)
116,615 EUR
In-demand skills
Top skills from 0 job listings
Go
0%
Rust
0%
AWS
0%
SRE
0%
Python
0%
Azure
0%
Hiring companies
NIQ (NielsenIQ) · 33 Salesforce · 19 Datadog · 18 Notion · 14 Intercom · 6 AlphaSense · 6 QAD, Inc. · 4 Ptc · 3 Evercommerce · 3 Constructor · 3 Sleek · 3 Amplitude · 3
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What shapes remote CSM roles
In a remote setup, CSM work becomes more measurable and systematic: health scores, renewal forecasts and expansion pipelines all live in-tool. People who like structure and data analysis grow faster; people who relied on office-based intuition need to retool.
Account portfolios range from SMB pools (50–150 accounts) to enterprise (5–15 top accounts). Filter by "account tier" and region to find the right fit.
What strengthens your application
- Concrete NRR/GRR numbers with context: "NRR 118% across 60 mid-market accounts" beats generic claims.
- Attach a sample QBR or renewal plan — instantly shows structured thinking.
- Address industry fit: an SMB → Enterprise or DevTools → FinTech move needs a deliberate narrative.
- Be specific about your tool stack: Gainsight, Catalyst, Vitally, Planhat — matching the company's CS stack is a strong filter.
Frequently asked questions
- How is compensation structured?
- OTE splits are typically 70/30 (base/variable) for SMB CSMs and 80/20 for enterprise CSMs. EU-remote OTE: 65–110k EUR (mid), 110–170k EUR (senior). US-remote: 95–160k USD (mid), 150–230k USD (senior).
- How is this different from an Account Manager role?
- CSM = adoption + retention + health (no direct new-logo quota). AM = renewal + expansion + sometimes new logo (with quota). Some companies merge the roles into "CSM with commercial responsibility".
- Which industries are hiring most heavily right now?
- B2B SaaS, DevTools, cybersecurity, vertical SaaS (healthcare, legal). Use the industry filter above to see the distribution across the 158 open roles.
- Are junior remote CSM roles realistic?
- Rarely as a pure junior CSM, more often as "Customer Onboarding Specialist" or "Customer Operations" — both realistic remote entry points into CS.