Senior Analyst, HR Shared Services

Job Description Handles the staff insurance and benefit administration activities (e.g., enrollment, changes, and termination). Assists with the annual benefits renewal process. Assists in issuing HR-related letters as required. Supports in resolving Workday data issues and enquiries. Handles rewards distributions and tracks benefits in kind for payroll reporting. Supports other ad hoc HR duties as assigned. Acts as backup for initiating background screenings and obtaining approvals for onboarding new hires. Maintains personal files (P-files) for Malaysian employees throughout the employee lifecycle, from joining to exit. Ensures mandatory documents are collected (from candidates, business, HR, and employees) and stored in agreed physical and digital formats. Ensures P-file records are kept in compliance with the company’s data retention schedules and local regulations. Supports the offboarding process, including tracking and updating the resignation tracker, coordinating access cancellation with Access Management, and returning access cards to Admin/HR. Acts as backup to assist with expatriate administration (e.g., Employment Pass and PVP). Ensures all benefit payments and deductions flow to payroll payout. Handles day-to-day payroll administration tasks for Malaysia. Supports and maintains various trackers and templates, including but not limited to the FTE Tracker, Shift Template, Overtime Template, New Hire Template, Payroll Instruction Template, and Promotion Tracker. Responsible for statutory updates (e.g., registration of new hires and updating resignations on the statutory portal). Supports and assists with the referral awards to ensure accurate records are in place. Performs Workday updates as required. Ensures all data is captured timely and accurately for payroll processing, complying with company and local regulations. Job Skills ServiceNow Platform, Workday Software Additional Job Details Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA City: Putrajaya Country: Malaysia Work hours/week: 40 Employment Type: Full time Platform: HUMAN RESOURCES & BMCC Job Type: Regular Pay Type: Salaried Posted Date: 2026-05-22 Application Deadline: 2026-07-20 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline listed above Our Employment Opportunities At RBC, we are guided by shared values of Client First, Integrity, Collaboration, Respect, and Excellence, and achieving success together as One RBC. We believe an inclusive workplace with diverse perspectives is essential for our ongoing growth as one of the largest and most successful banks in the world. By fostering a workplace where our employees feel supported to perform at their best, collaborate effectively, drive innovation, and grow professionally, we bring our Purpose to life and create value for our clients and communities. RBC strives to achieve this through policies and programs aimed at fostering a workplace founded on respect, belonging, and opportunity for all. Join our Talent Community Stay informed about great career opportunities at RBC. Sign up and receive customized information on our latest jobs, career tips, and recruitment events relevant to you. Expand your potential and create a new future together at RBC. Learn how we use our passion and determination to improve the well-being of our clients and communities at jobs.rbc.com. RBC is currently inviting applications for this role. Applying to this posting allows you to express your interest in this career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.