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Senior Fullstack Engineer
Allica Bank · 📍 Karnataka · 🕒 2 days ago
📊 Senior
🌍 Remote
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Lending Servicing Officer
Auf einen Blick
Allica Bank sucht einen Lending Servicing Officer um In-Life Loan Management für Asset Finance und Growth Finance zu ownen. Du kombinierst Operational Excellence mit Stakeholder Management.
💰 £28.000–38.000/Jahr
📊 Entry-Level
🕒 Vollzeit
🌍 Hybrid
🗺️ EMEA
- Strong Customer Service Ethic mit Fast-Paced Comfort
- Financial Services Background erforderlich
- Excellent Communication + Relationship Skills
- SLA und Quality Management
Loan Servicing
Financial Operations
Customer Service
SLA Management
Relationship Management
Documentation
✅ Geeignet für
- Loan Servicing oder Credit Operations Professionals
- Financial Services Operations Vets
- SLA-Driven Operations Manager
🚫 Weniger geeignet
- Rein Tech-Support ohne Lending Knowledge
- Relationship Manager (nicht Servicing Officer Role)
- Remote-Only Seekers
💡 Gut zu wissen
- Specialised Lending = komplexer als Retail Banking
- Post-Approval Administration = dokumentieren und kommunizieren
- SLA Adherence = Metrik um die man gemessen wird
- Flexible Working = Hybrid aber Manchester Office Base
Über das Unternehmen
Allica Bank ist UK's schnell wachsendes Fintech mit Fokus auf Established SMEs. Das Unternehmen bietet Commercial Mortgages, Asset Finance, Growth Finance mit operationeller Excellence.
Deine Aufgaben
- Provide On-Going In-Life Servicing Support zu allen Specialised Lending Customers
- Undertake Post-Approval Administration für Growth Finance: Timely Release von Communications, Legal Documents, Payments zu Third Parties
- Contact Customers/Brokers für Required Information
- Review und Request Additional Information für Clarity; escalate Lack of Response / Missing Detail
- Manage Workload zu Adherence SLAs und Quality Expectations
- Liaise positiv mit Customers um In-Life Loan Requests accurate und timely zu complete
- Support Asset Finance Brokers und Growth Direct Teams mit Loan Servicing Requirements
- Maintain Good Stakeholder Relationships (Internal und External) für Smooth Communication Exchange
Deine Voraussetzungen
- Strong Customer Service Ethic: High Standard Customer Experience in Fast-Paced Environment
- Excellent Analytical und Problem-Solving Skills mit Financial Services Background
- Generic Customer Service Environment und SLA Management Knowledge
- Good Financial und Commercial Awareness
- Good Understanding Conduct und Treating Customers Fairly Requirements in Credit Operations
- Excellent Oral und Written Communication Skills
- Strong Relationship Management Skills mit Internal/External Stakeholders
Benefits
- Flexible Working Options
- Pension Contributions
- Discretionary Bonus Scheme
- Private Health Cover
- Life Assurance
- Family Friendly Policies