Health Services Support Agent with German

Über das Unternehmen

about what’s ahead. Your questions answered Got doubts or curiosities? Ask away. Our recruiters are here to clear things up and give you a full picture of the opportunity. Connecting you to the right place Once you’re excited and ready, we’ll prepare you for the next steps and introduce you to our client. We’re the bridge between your ambition and the career you’re looking for. Here for you, always Our support doesn’t stop with the introduction. We stay by your side throughout the process, ready

Deine Aufgaben

• Responsibilities: • Provide exceptional customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to patients across European markets. • Deliver technical support and troubleshooting for medical diabetes devices and accessories. • Assist patients with product usage through multichannel support (calls, email, chat, SMS). • Manage order intake, renewals, and documentation in compliance with guidelines. • Apply active listening and empathy

Deine Voraussetzungen

• Requirements

Benefits

• Benefits Be part of a multicultural, welcoming team that values your ideas and growth Work from our office in Porto, one of Europe’s most vibrant cities Opportunities to develop professionally and gain experience with cutting-edge tech products Enjoy a supportive environment where your work truly makes a difference Relocation package included Your flight is on us – we’ll get you safely to Portugal Warm welcome at the airport and help to settle in Comfortable accommodation in shared apartments Fr