Director, Product Design

remote-job.net Job Summary: 💶 Salary: 150,000 - 175,000 ⏰ Weekly working hours: Full-time 🔍 Recommended experience: Senior 🎓 Recommended education: Not specified (Automation) About the company Proof is the service-of-process marketplace that modernizes how legal documents move through the physical world. 10,000 law firms trust us with documents carrying legal consequences: ensuring delivery to the right person, at the right address, under the right rules, with a court-viable affidavit of what occurred. This promise may appear simple from the outside. However, it is powered by a complex operating system: client intake, legal-specific logic, server dispatch, mobile field operations, exception handling, affidavits, and operational tools must work seamlessly together while hiding the complexity from users. Great design here means making the complex feel effortless — for clients under pressure, independent field process servers, and the internal teams keeping the network running. Responsibilities Development and implementation of product strategies through design, acting as a strategic partner to the CPO and CTO. Leading end-to-end product experience, including client workflows, tools for external service providers, and internal workflow processes. Advancement and implementation of a design system and interaction patterns. Integration of user-centered research into the team and fostering proximity to real users and workflows. Defining the role of AI within products, including balancing efficiency and trustworthiness. Managing and expanding an efficient and high-quality design team. Ensuring brand representation as part of the product strategy. Requirements Experience designing complex B2B workflows focused on user-friendliness and clarity. Ability to think in patterns, information architecture, and reusable systems. Experience in managing and coaching designers, as well as enhancing skills and quality. Skill in influencing product strategies through customer insights. Willingness to actively engage in projects and the design process. Experience in delivering design projects quickly and precisely. Benefits Full-time position with salary. Fully remote, based in Canada. Flexible time-off policies and holidays. Equipment provided. Comprehensive benefits package, including health, dental, and disability insurance. Performance-based bonus.