Dealer Development Manager (Nashville, TN)

United States (Remote) Remote Junior vor 2 Tagen
Sales & Vertrieb Sales Manager
Auf einen Blick

Upgrade sucht einen Dealer Development Manager für die Greater Nashville Area zur Entwicklung und Verwaltung von Dealership-Partnerschaften für Indirect Lending Programs.

💰 $70.000–110.000/Jahr 📊 Mid-Level 🕒 Vollzeit 🌍 Vor Ort 🗺️ Americas
  • Dealer Sales oder Automotive Finance Erfahrung
  • Strong Relationship Building Skills
  • Willingness für regular In-Person Visits
✅ Geeignet für
  • Automotive Sales Profis mit Dealer-Erfahrung
  • Territory Sales Manager mit Relationship Focus
  • Finance Sales Professional mit Automotive Background
🚫 Weniger geeignet
  • Remote-Only Kandidaten (Onsite Required)
  • Kandidaten ohne Dealer oder Automotive Sales Erfahrung
💡 Gut zu wissen
  • Position erfordert Wohnort in Greater Nashville Area
  • Regelmäßige In-Person Dealership Visits sind zentral
  • Auto Finance und Credit Product Knowledge ist erforderlich
<div class="content-intro"><p><span style="color: rgb(58, 59, 65);"><em><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B.</span></em></span></p> <p><span style="color: rgb(58, 59, 65);"><em><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.&nbsp;</span></em></span></p> <p><span style="color: rgb(58, 59, 65);"><em><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.</span></em></span></p></div><p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><strong><strong>About the Role:</strong></strong></span></p> <p>&nbsp;</p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">The Dealer Development Manager will represent Upgrade Inc (Auto Finance Division) and promote our indirect lending programs. They will develop, maintain, and grow business partnerships between Upgrade Inc. and our dealership partners. The Dealer Development Manager is also responsible for staying up-to-date on local market conditions and industry trends. In this role, you will work with internal partners to find solutions that better serve our customers, and build long lasting relationships with key decision makers to drive growth and continuous improvement.&nbsp;</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><strong>This position requires residency in the Greater Nashville Area.</strong></span></p> <p><br><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><strong><strong>What You’ll Do:</strong></strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Dealer Relationship Management</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Develop and maintain relationships with new and existing dealer partners</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Act as a trusted advisor to dealership owners, GMs, and F&amp;I managers</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Conduct regular in-person dealership visits based on a structured drive schedule</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Deliver consistent follow-up and service to ensure dealer satisfaction and loyalty</span></li> </ul> <p>&nbsp;</p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Dealer Acquisition &amp; Activation</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Identify, onboard, and activate new dealer partners</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Drive dealer sign-ups and first deals (“activation”)</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Re-engage inactive dealers (e.g., no deals in 90 days) and return them to production</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Execute onboarding training to ensure dealers understand programs and systems</span></li> </ul> <p>&nbsp;</p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Production &amp; Volume Growth</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Achieve monthly funding and application volume goals</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Increase contracts per active dealer and overall territory production</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Focus on growing volume in Tier 3–5 segments while maintaining quality</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Drive penetration targets (e.g., 3+ and 5+ deals per dealer per month)</span></li> </ul> <p>&nbsp;</p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Credit &amp; Deal Structuring</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Partner closely with underwriting/credit teams to structure deals effectively</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Educate dealers on program guidelines, stips, and deal packaging</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Improve pull-through by coaching dealers on submitting clean, fundable deals</span></li> </ul> <p>&nbsp;</p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Portfolio Performance &amp; Quality</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Monitor dealer portfolio performance (delinquency, charge-offs, profitability)</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Manage dealer mix to align with company risk appetite and profitability goals</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Shift focus toward preferred collateral and higher-performing dealers</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Ensure adherence to compliance, credit policies, and documentation standards</span></li> </ul> <p>&nbsp;</p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Training &amp; Dealer Development</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Conduct ongoing product and process training with dealership staff</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Educate dealers on value-added products&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Provide market insights and best practices to improve dealer success</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Position the company as a relationship-driven partner vs. transactional lender</span></li> </ul> <p>&nbsp;</p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Territory &amp; Activity Management</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Maintain a disciplined weekly drive schedule maximizing in-person dealer time</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Track and manage activity through CRM (e.g., Salesforce)</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Analyze territory performance and adjust strategy based on data</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Participate in team calls, sales meetings, and performance reviews</span></li> </ul> <p><br><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><strong><strong>What We Look For:</strong></strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">2+ years of experience in indirect auto finance, auto sales, or related field</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Strong understanding of credit tiers, loan structuring, and dealership operations</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Proven ability to build relationships and drive sales growth</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Excellent communication, negotiation, and problem-solving skills</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Self-motivated with strong time management and territory planning skills</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Ability to travel locally (significant field time required)</span></li> </ul> <p>&nbsp;</p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><strong>What We Offer You:&nbsp;</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Competitive salary, uncapped commission and stock option plan</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Paid coverage of medical, dental and vision insurance</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Flexible PTO</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Competitive 401(k) and RRSP program</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Opportunities for professional growth and development</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Paid parental leave</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);">Health &amp; wellness initiatives</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><strong>#LI-Hybrid&nbsp;</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(58, 59, 65);"><strong><em data-renderer-mark="true">For California residents:&nbsp;</em><a class="css-tgpl01" style="color: rgb(58, 59, 65);" href="https://www.upgrade.com/PRIVACY_POLICY_CALIFORNIA_EMPLOYEE/" target="_blank" data-testid="link-with-safety" data-renderer-mark="true"><em data-renderer-mark="true"><u data-renderer-mark="true">Upgrade's California</u><strong data-renderer-mark="true"><u data-renderer-mark="true"> </u></strong><u data-renderer-mark="true">Notice at Collection and Privacy Policy</u></em></a><em data-renderer-mark="true"> describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.</em></strong></span></p> <p></p><div class="content-conclusion"><hr> <p><span style="color: rgb(52, 73, 94); font-size: 10pt;"><strong>Environmental &amp; Working Conditions</strong></span></p> <ul> <li style="color: rgb(52, 73, 94); font-size: 10pt;"><span style="color: rgb(52, 73, 94); font-size: 10pt;">Work is performed indoors in a fast-paced environment that requires the ability to manage multiple priorities and meet established workflows, schedules, and service expectations.</span></li> <li style="color: rgb(52, 73, 94); font-size: 10pt;"><span style="color: rgb(52, 73, 94); font-size: 10pt;">Employees regularly input, retrieve, and exchange information accurately using digital systems and applications to support operational and customer service objectives.</span></li> <li style="color: rgb(52, 73, 94); font-size: 10pt;"><span style="color: rgb(52, 73, 94); font-size: 10pt;">The role requires the ability to receive and exchange information with customers, peers, supervisors, and cross-functional partners through available communication channels, which may include meetings, email, phone, and digital collaboration tools, and may involve real-time, verbal, or in-person exchanges depending on business need.</span></li> <li style="color: rgb(52, 73, 94); font-size: 10pt;"><span style="color: rgb(52, 73, 94); font-size: 10pt;">Job duties may involve managing a high volume of inbound and/or outbound customer interactions and work activities using telecommunications and computer systems. The role requires the ability to read, analyze, and interpret information displayed on computer screens and remain in a working posture for extended periods, consistent with the demands of the position.</span></li> <li style="color: rgb(52, 73, 94); font-size: 10pt;"><span style="color: rgb(52, 73, 94); font-size: 10pt;">Work may be performed in a contact center, office, or remote environment, depending on business needs and the nature of the role. Onsite work environments may include shared workspaces, standard office lighting, and moderate background noise typical of customer service or operational settings.</span></li> <li style="color: rgb(52, 73, 94); font-size: 10pt;"><span style="color: rgb(52, 73, 94); font-size: 10pt;">Employees working remotely are responsible for maintaining a secure and productive workspace with reliable internet connectivity that supports company systems and safeguards the confidentiality of company and customer information.</span></li> </ul> <p><span style="font-size: 10pt;"><em><span style="color: rgb(52, 73, 94);">Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.</span></em></span></p> <p><span style="font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65); font-size: 10pt;"><em>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&nbsp;</em></span></p> <p><span style="font-family: helvetica, arial, sans-serif; color: rgb(58, 59, 65); font-size: 10pt;"><em><em data-stringify-type="italic">Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement</em>. English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.</em></span></p></div>