Job Description What is the Opportunity? The Senior Manager, Business Continuity Management (BCM) will act as a first line of defense advisor for RBC's Technology & Operations (T&O) team. This role drives operational resilience and regulatory compliance (OSFI E-21) by overseeing incident management, recovery strategies, and business continuity plans. What will you do? Strategic Advisory: Provide leadership and oversight to Senior Directors and Executives regarding the BCRM (Business Continuity Risk Management) program. Risk Management: Mitigate operational risks, oversee continuous improvement plans, and ensure compliance with OSFI E-21 and industry standards. Tactical Planning: Manage Business Impact Analyses (BIA), Threat Risk Assessments (TRA), and Business Continuity Plans (BCP). Testing & Readiness: Design and execute simulations, call tree tests, and Work Area Recovery exercises. Incident Management: Partner with cross-functional teams to build a resilient, multi-disciplinary Incident Management framework. Reporting & Governance: Develop compliance reports, monitor BCRM metrics, and maintain governance documents/training materials. What do you need to succeed? Must have: - Undergraduate degree or equivalent experience. - Proven experience in Business Continuity, Crisis, Disaster Recovery, or Risk Management. - Exceptional critical thinking, relationship-building, and communication skills. - High adaptability to manage competing deadlines and results-oriented goals. - Experience in large-scale global matrix environments or financial institutions. - Strong background in data analysis and risk-management mindsets. Nice to have: - Completion of Associate Business Continuity Professional certification (ABCP) or CBCP. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. - A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. - Leaders who support your development through coaching and managing opportunities. - Ability to make a difference and lasting impact. - Work in a dynamic, collaborative, progressive, and high-performing team. - A world-class training program in financial services. - Opportunities to do challenging work. #LI-POST Job Skills: - Availability Management, Business Continuity and Disaster Recovery (BCDR), Business Oriented, Conflict Management, Critical Thinking, Decision Making, Emerging Technologies, Personal Initiative, Team Development Additional Job Details: - Address: RBC CENTRE, 155 WELLINGTON ST W: TORONTO - City: Toronto - Country: Canada - Work hours/week: 37.5 - Employment Type: Full time - Platform: TECHNOLOGY AND OPERATIONS - Job Type: Regular - Pay Type: Salaried - Posted Date: 2026-05-26 - Application Deadline: 2026-06-30 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
