Staff Cloud Support Engineer
Staff Cloud Support Engineer für Zadara Edge Cloud Platform. Expert-Level Support für komplexe Cloud/On-Prem Issues. 10+ Jahre erforderlich. Sao Paulo, Brazil.
As a QA Lab Operations Engineer, you will be the backbone of our testing infrastructure, operating a diverse ecosystem ranging from large-scale clouds to cutting-edge AI Inference clusters.
You will own the entire physical and virtual lifecycle of our labs, ensuring that our engineering teams have a high-performance, reliable, and scalable environment to validate our products.
This role is "hands-on" and requires a mix of deep hardware knowledge and virtualization expertise.
As a QA Lab Operations Engineer, you will be the backbone of our testing infrastructure, operating a diverse ecosystem ranging from large-scale clouds to cutting-edge AI Inference clusters.
You will own the entire physical and virtual lifecycle of our labs, ensuring that our engineering teams have a high-performance, reliable, and scalable environment to validate our products.
This role is "hands-on" and requires a mix of deep hardware knowledge and virtualization expertise.
Own the "Rack-to-Cloud" process from unboxing, racking and cabling to decommission of lab assets across our three Israeli sites.
Perform "bare-metal" setups and environment provisioning using PXE and MaaS for a variety of OS environments
Diagnose and resolve complex hardware and connectivity issues (Servers, Switches, Firewalls).
Manage and troubleshoot the networking topology, including the modernization of existing infrastructures..
Work as part of a motivated team to stay up-to-date with cloud computing trends and infrastructure best practices
Stay up-to-date with the latest industry trends and technologies related to cloud computing.
3–5 years in Data-Center/Lab operations with a proven mix of hardware, networking, and System Administration.
In-depth experience with enterprise-grade server/networking hardware, ability to configure and tune BIOS, IPMI, HBA, and NIC settings.
Proven knowledge of L2/L3 concepts and configurations, including routing, VLANs, Link-Aggregation, switch-clustering, and bridging.
Strong background in VMware vSphere/vCenter management and high level proficiency in Linux and Windows Server environments.
Ability to commute between Tel-Aviv, Haifa, and Yokneam regularly to manage physical assets.
Experience with FortiGate firewalls.
Experience with multi-vendor high-bandwidth switching.
Familiarity with MaaS (Metal as a Service) or similar bare-metal orchestration tools.
Knowledge of AI Infrastructure (GPU clusters, InfiniBand, or RoCE).
Experience with Veeam backup solutions and S3-compatible Object Storage