Freelance In-Person Event Specialist - Zurich, Switzerland

Deine Aufgaben

of our in-person events: be on-site to set up, align with the on-site team, tear down, clean site areas, problem-solve, and ensure high-quality customer experience Be the Visit.org representative, leader, and problem solver at events Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner Manage check-in process for in-person events; providing a warm and friendly welcome to guests Problem-solving issues such as missing supplies, late staff, technology challenges, etc. Escalate issues to the Events Team when necessary to keep them informed or help problem-solve Send consistent updates, photos, and videos to Events Team throughout event Breakdown after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center Pack supplies and add shipping labels which may include loading boxes

Deine Voraussetzungen

• Be the Visit.org representative, leader, and problem solver at events Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner Manage check-in process for in-person events; providing a warm and friendly welcome to guests Problem-solving issues such as missing supplies, late staff, technology challenges, etc. Escalate issues to the Events Team when necessary to keep them informed or help problem-solve Send consistent updates, photos, and videos to Events Team throughout event Breakdown after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center Pack supplies and add shipping labels which may include loading boxes Requirements Fluency in English and strong communication skills Based in Zurich, Switzerland Schedule flexibility with availability to work on a contract per-event basis, as needed Experience in complex, large-scale events and smaller executive-level intimate events Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience Resourcefulness, have the ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations Quick thinker
• in the life of events, we have a back-up plan for the back-up plan; you can problem-solve on the fly Self-starter who is organized and detail-oriented You love building relationships with customers and enjoy customer service Experience with group facilitation and managing group dynamics You are able to work flexible hours, including nights and weekends, as needed Willing and eager to travel to various areas of the local region You have super strong interpersonal and customer service skills, especially in fast-paced situations Able to wear many hats and take on varied