Business Operations Manager

Zafran is looking for an experienced and strategic Business Operations Manager to join our team. This role is integral to optimizing cross-functional business processes, enabling growth and scale, and driving operational efficiency to support sales growth and enhance overall business performance.

About Zafran:

Our Mission: To stop the exploitation of vulnerabilities, everywhere.

What makes us different: Zafran de-risks 90% of critical vulnerabilities overnight across your hybrid environment and utilizes Agentic Capabilities and your existing security tools to rapidly mitigate and remediate the 10% most likely to be exploited.

​​Who’s behind us: Zafran is backed by Menlo Ventures, Sequoia Capital, Cyberstarts, and a deep belief that cybersecurity should move as fast as attackers do. We’re one of the fastest-growing companies in the industry, scaling to meet demand from the world’s most advanced, security-obsessed organizations.

We’re serious about our mission- so expect work that matters, teammates who challenge and inspire you, and plenty of fun along the way!

What you will do:

• Drive company-wide business operations initiatives to improve execution, alignment, and efficiency across all functions.

• Own and manage cross-functional KPIs, including Product, R&D, Sales, Marketing, and Customer Success—ensuring visibility, consistency, and accountability.

• Partner closely with Product and R&D leadership on planning, prioritization, and execution, while ensuring alignment with company-wide goals.

• Work across GTM teams (Sales, Marketing, CS) to connect performance insights, identify gaps, and ensure alignment with product and company strategy (in collaboration with GTM Ops).

• Lead cross-functional projects that span multiple teams, driving alignment, removing bottlenecks, and ensuring successful execution.

• Build and implement an internal AI strategy to improve efficiency, automation, and scale across the organization.

• Analyze business performance, pipeline, product usage, and operational data to identify trends and drive data-informed decisions.

• Support strategic planning processes (quarterly planning, goal setting, prioritization) across the company.

• Improve and standardize core operational processes to ensure scalability as the company grows.

• Engage with stakeholders across all levels to gather insights, align priorities, and drive continuous improvement.

Requirements:

• 3+ years of experience in business operations, product, strategy, consulting, or a related role.

• Strong experience working cross-functionally across Product, R&D, and GTM teams.

• Ability to define, track, and drive KPIs across multiple business functions.

• Proficiency with AI tools/automation (or strong interest in building internal AI-driven workflows).

• Strong analytical skills with the ability to translate data into actionable insights.

• Experience leading end-to-end projects in a fast-paced environment.

• Strong understanding of how SaaS companies operate across product and go-to-market.

• Excellent communication and stakeholder management skills.

• Strong organizational and execution skills with high attention to detail.

• High ownership, proactive mindset, and ability to operate in ambiguity.