Entry-Level Customer Service Representative – Hotel Reservations

remote-job.net Job Summary: 💶 Salary: 41,400-64,400 ⏰ Weekly working hours: Full-time 🔍 Recommended experience: Junior 🎓 Recommended education: no details 📋 Main responsibilities: Assist customers with bookings Manage and adjust reservations Ensure communication via phone/email ✅ Main requirements: Strong communication skills Detail-oriented and self-motivated Basic computer skills and stable internet 🏭 Industry: Hospitality About the company A remote position as a Customer Service Representative for hotel reservations. You will assist customers with booking, modifying, and managing hotel stays, providing professional customer service from home. The team offers training, access to booking tools, and a supportive culture with flexible working hours, performance-based income opportunities, and travel discounts. Responsibilities Assist customers in selecting and booking hotels Provide information about amenities, pricing, and availability Manage reservation changes and maintain accurate records Ensure professional communication via phone, email, and messaging Requirements Good communication and hospitality skills Professional demeanor, attention to detail, and self-motivation Basic computer skills and reliable internet connection Customer service or hospitality experience is a plus Benefits Flexible, remote working hours Training and access to booking tools Supportive team culture Performance-based income Travel discounts and additional perks