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<h1>Personal Lines Account Manager</h1>
<div class="paragraph-in-scc-markdown-text ___yt1uvr0 f1w1643 fwf34dk"><strong>Morse Insurance Agency</strong> | <strong>North Easton, MA</strong> | <strong>Hybrid</strong> | <strong>Full-Time</strong></div>
<h2>Why This Role Matters</h2>
<div class="paragraph-in-scc-markdown-text ___yt1uvr0 f1w1643 fwf34dk">As a Personal Lines Account Manager, you'll play a central role in helping clients protect what matters most. You'll serve as a trusted advisor and primary point of contact, providing thoughtful guidance, proactive service, and tailored insurance solutions that support long-term client relationships.<br><br></div>
<div class="paragraph-in-scc-markdown-text ___yt1uvr0 f1w1643 fwf34dk">In this role, you'll manage a personal lines book of business, partner with producers and carrier representatives, and help clients navigate coverage options with confidence. You'll balance relationship management, policy servicing, renewals, and remarketing activities while contributing to retention and agency growth in a collaborative team environment.</div>
<h2>How You'll Make an Impact</h2>
<ul>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Deliver exceptional client service by responding to policy inquiries, endorsements, billing questions, renewals, and service requests accurately and efficiently.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Market and remarket personal lines accounts to identify competitive coverage options, support retention efforts, and strengthen client relationships.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Analyze existing policies to identify coverage gaps, discount opportunities, and recommendations that align with client needs and risk profiles.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Quote and service new and existing personal lines business across multiple carrier platforms to provide comprehensive insurance solutions.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Collaborate with producers and internal team members to support account growth, client satisfaction, and agency objectives.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Maintain accurate account documentation and policy records within the agency management system to ensure seamless service and compliance.</li>
</ul>
<h2>Who You Are</h2>
<ul>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Client-focused and committed to delivering a responsive, high-quality service experience.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Naturally organized with strong attention to detail and the ability to manage multiple priorities effectively.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Comfortable reviewing coverage options and explaining insurance concepts in a clear, consultative manner.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Collaborative and relationship-driven, with the ability to build trust with clients, carriers, producers, and colleagues.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Proactive in identifying opportunities to improve client outcomes and strengthen account retention.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Adaptable and effective in a fast-paced environment where priorities can shift throughout the day.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Committed to continuous learning and staying current on industry trends, carrier offerings, and regulatory requirements.</li>
</ul>
<h2>What You Bring</h2>
<h3>Day One:</h3>
<ul>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Minimum of three years of personal lines insurance or account management experience.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Active Massachusetts Property & Casualty Insurance License.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Strong written and verbal communication skills.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Proficiency with Microsoft Office applications, including Outlook and Excel.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">High school diploma or equivalent.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Ability to work independently, prioritize workload, and meet deadlines with accuracy and attention to detail.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Authorization to work in the United States without current or future sponsorship.</li>
</ul>
<h3>Valuable Additions:</h3>
<ul>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Experience in Property & Casualty insurance with a concentration in Personal Lines.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Experience using AMS360 or a similar agency management platform.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Bachelor's degree.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Prior experience marketing and remarketing personal lines accounts.</li>
<li class="___nche1g0 f17z9ah5 fbivcxb f1o9ll5a fc21sca">Familiarity with multiple carrier quoting platforms and comparative rating tools.</li>
</ul>
</div>
<p class="font-claude-response-body break-words whitespace-normal"><strong>Real Benefits for Real Life</strong></p>
<p class="font-claude-response-body break-words whitespace-normal">At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits.</p>
<p class="font-claude-response-body break-words whitespace-normal"><strong>Highlights Include:</strong></p>
<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1">
<li class="font-claude-response-body whitespace-normal break-words pl-2">Multiple medical plan options, with preventive care covered at 100%</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Employer-paid short-term and long-term disability coverage</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Paid parental leave</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Competitive 401(k) company match to help you build your financial future</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Comprehensive dental and vision coverage</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Employee Assistance Program with confidential mental health, legal, financial, and work-life support</li>
</ul>
<p class="font-claude-response-body break-words whitespace-normal"><strong>About Patriot Growth Insurance Services</strong></p>
<p class="font-claude-response-body break-words whitespace-normal">At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do.</p>
<p class="font-claude-response-body break-words whitespace-normal">Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them.<br><br><strong>About Morse Insurance Agency, a Division of Patriot Growth Insurance Services: </strong>Founded in 1950, Morse Insurance has proudly served the insurance needs of individuals, families, and businesses throughout Southeastern Massachusetts for over seven decades. We’re committed to delivering trusted, personalized insurance solutions built on long-standing relationships and local expertise. Morse takes a consultative approach with every client, investing the time to understand their unique circumstances and deliver comprehensive coverage tailored to their specific needs. Our experienced team partners with a broad network of local, regional, and national insurance carriers to provide reliable, competitive, and well-crafted coverage options. At Morse, we combine deep industry knowledge with a community-focused mindset, making us a trusted insurance resource right here in Southeastern Massachusetts.</p>
<p class="font-claude-response-body break-words whitespace-normal"><em>Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</em></p>
<p class="font-claude-response-body break-words whitespace-normal"><em>This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at <a class="underline underline underline-offset-2 decoration-1 decoration-current/40 hover:decoration-current focus:decoration-current" href="http://www.patriotgis.com">www.patriotgis.com</a>.</em></p>
<p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p> </p>
<p>Pay Range: Posted below*<br><br>*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles <em>may </em>also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team. </p>
<p>Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.</p>
<p> </p></div><div class="title">Pay Range</div><div class="pay-range"><span>$55,000</span><span class="divider">—</span><span>$70,000 USD</span></div></div></div>