Marketing Operations Manager

Dayton, OH; Remote - United States Remote Mid-Level vor 4 Tagen
Operations Manager
<div class="content-intro"><p><strong>We seek to move the world forward through innovative thinking.</strong></p> <p>Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work<a href="https://woolpert.com/about-us/culture/">®</a>, Woolpert embraces progress and innovation to create limitless opportunities for career growth.</p></div><p><strong><span data-contrast="auto">JOB SUMMARY</span></strong><span data-contrast="auto">:&nbsp;&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">The Marketing Operations&nbsp;Manager&nbsp;is responsible for&nbsp;leading the systems, processes, and cross-functional coordination that enable&nbsp;Marketing to&nbsp;operate&nbsp;as a scalable, high-performing organization. This role oversees marketing technology, performance measurement, and workflow optimization, while program managing key initiatives such as brand integration for acquisitions.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">This position partners across Marketing, Sales, and business functions to drive operational efficiency, improve visibility into performance, and ensure alignment across campaigns and initiatives. The manager serves as a central connector across teams, enabling better planning, execution, and delivery of marketing outcomes.</span></p> <p>&nbsp;</p> <p><span data-ccp-props="{}">We are unable to provide visa sponsorship for this position. Applicants must already possess work authorization in the country the job is located.<br></span></p> <p>&nbsp;</p> <p><strong><span data-contrast="auto">JOB DUTIES:</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Marketing Operations &amp; Technology</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Own and manage marketing automation platforms, including campaign execution, workflows, and system optimization&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Establish and&nbsp;maintain&nbsp;marketing data governance, including lead routing, life&nbsp;cycle stages, and data quality standards&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Partner with Sales Operations to align marketing systems and&nbsp;</span><span data-contrast="auto">CRM&nbsp;</span><span data-contrast="auto">Customer Relationship Management (CRM)&nbsp;</span><span data-contrast="auto">processes&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Measurement &amp; Performance</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Develop and&nbsp;maintain&nbsp;dashboards and reporting to track marketing performance, pipeline contribution, and campaign effectiveness</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Define and standardize key marketing KPIs and reporting frameworks&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Support attribution and pipeline visibility efforts in partnership with Sales and Finance</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Provide insights and recommendations to improve marketing effectiveness and return on investment</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Program Management – Brand Integration (Acquisitions)</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Lead project management for brand integration of&nbsp;acquired&nbsp;companies</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Coordinate cross-functional teams across&nbsp;Marketing,&nbsp;</span><span data-contrast="auto">S</span><span data-contrast="auto">ales </span><span data-contrast="auto">acquired brands</span><span data-contrast="auto">, and business units</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Track deliverables, timelines, and dependencies across integration initiatives</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure consistent execution of brand transitions, including messaging, website updates, and communications</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Cross-Functional Enablement</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Serve as a central connector across marketing functions to drive alignment and execution</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Partner with Corporate Communications, Industry Marketing, Product Marketing, Digital, and Creative teams to support campaigns and initiatives</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> <li><span data-contrast="auto">Enable improved planning, coordination, and communication across the marketing organization</span><span data-ccp-props="{&quot;201341983&quot;:2,&quot;335559740&quot;:300}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">TRAVEL REQUIREMENTS:</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Must be able to travel up to&nbsp;10%&nbsp;of the time for business purposes.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">REQUIRED EDUCATION:</span></strong><span data-contrast="auto">&nbsp;&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Bachelor’s degree in Marketing, Business, Communications, or a related field</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">REQUIRED EXPERIENCE:&nbsp;</span></strong><span data-contrast="auto">&nbsp;&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">8+&nbsp;years of experience in marketing operations, program management, or related roles</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience managing&nbsp;</span><span data-contrast="auto">Hubspot</span><span data-contrast="auto">&nbsp;</span><span data-contrast="auto">marketing technology platform</span><span data-contrast="auto">s</span><span data-contrast="auto">&nbsp;(e.g., marketing automation, CRM systems)</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience in reporting, analytics, and performance measurement</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience coordinating cross-functional projects or programs</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">REQUIRED KNOWLEDGE, SKILLS &amp; ABILITIES:</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Strong understanding of marketing operations, systems, and processes</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience with marketing automation platforms and CRM tools</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Strong analytical skills and ability to interpret performance data</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Proven project and program management capabilities</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ability to manage multiple projects and stakeholders simultaneously</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Strong communication&nbsp;and cross-functional collaboration skills</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ability to drive alignment and execution in a matrixed environment</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">PREFERRED EXPERIENCE:</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Experience supporting marketing organizations in a professional services or AEC environment</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience with acquisition integration or brand transition initiatives</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience working with sales and finance partners on pipeline and performance tracking</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">PREFERRED CERTIFICATIONS, LICENSES, OR TRAINING:&nbsp;</span></strong><span data-contrast="auto">(if applicable)</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="18" data-aria-level="1"><span data-contrast="auto">Certifications in marketing automation, CRM platforms, or project management (e.g., HubSpot, PMP)</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">PREFERRED KNOWLEDGE, SKILLS &amp; ABILITIES:</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Familiarity with data governance and life&nbsp;cycle management practices</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience building dashboards and reporting frameworks</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Understanding of demand generation and go-to-market processes</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience improving operational efficiency and workflow design</span></li> </ul> <p>&nbsp;</p> <p><strong>Benefits You Will Love</strong></p> <p>Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:</p> <ul> <li>Freedom to Work program: Set your own schedule and location (as appropriate).</li> <li>Principal program: Earn the opportunity to become an owner of the firm.</li> <li>Flexible paid time off/vacation: Take time off when it makes sense for you and your team.</li> <li>Career development: Explore a wide range of learning and growth opportunities within and across industries.</li> <li>Health, life, vision, and dental insurance: Cover all your medical bases.</li> <li>Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!</li> </ul> <p><span data-ccp-props="{}">#LI-MH1</span></p> <p><span data-ccp-props="{}">#LI-Remote</span></p> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Base pay offered may vary depending on job-related knowledge, skills, and experience.</p></div><div class="title">Pay Range</div><div class="pay-range"><span>$101,200</span><span class="divider">&mdash;</span><span>$113,850 USD</span></div></div></div><div class="content-conclusion"><p><strong>Find out more about what Woolpert has to offer here:&nbsp; <a href="http://woolpert.com/about-us/">http://woolpert.com/about-us/</a></strong></p> <p><strong>Woolpert is an equal-opportunity employer.</strong> Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.&nbsp; You may view more about EEO on our website: <a href="https://woolpert.com/wp-content/uploads/2017/05/Equal-Employment-Opportunity-The-Law.pdf">Equal-Employment-Opportunity-The-Law.pdf</a> and <a href="https://woolpert.com/wp-content/uploads/2017/05/EEO-is-the-Law-Supplement.pdf">EEO is the Law Poster Supplement</a>.</p> <p>Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting <u><a href="mailto:askhr@woolpert.com">askhr@woolpert.com</a>.</u></p> <p>If you need to reschedule or cancel your interview, please reach out to your recruiter by contacting <a href="mailto:recruiting@woolpert.com">recruiting@woolpert.com</a>.&nbsp;</p> <p><strong><em>To all agencies:&nbsp;</em></strong><em>Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.</em></p></div>