Practice Manager (m/w/x) – Location: Cologne

Veterinary medicine rethought - with you! You love animals and want to revolutionize their medical care? You're in the right place! We are shaping the veterinary medicine of tomorrow – with a strong focus on employee satisfaction, digital innovation and an exceptional customer experience. You don't just want to take part, you want to make a real difference? Then become part of our team and bring your ideas to shape the practice of the future. Together we create a place where love for animals, team spirit and modern medicine go hand in hand. After our practices in Berlin and Hamburg have already established themselves, we are launching in Cologne in Summer 2025 and are putting together a first-class team for this! Why Rex? It's simple: The Pack: Become part of a motivated, young team with an open "Du" culture that pursues big goals Impact: Help shape the veterinary practice of the future – take on responsibility and bring new ideas! Appreciation: Attractive salary, a personal budget for sport or mental health and support for your development Work-life balance: No night or emergency shifts, flexible working hours (part-time or full-time), early scheduling and 30 days of vacation Well-being: Healthy snacks, drinks and regular team events to strengthen exchange within the team On top: above-average pay 30 days of vacation Flexibility: Full- and part-time possible Say "Ciao" to night and emergency shifts Exciting tasks await you: Practice operations You dedicate yourself to managing the practice and thus support the on-site team. Your daily tasks include ordering, invoice checking, shift and sickness management, but also complaint management and ensuring smooth processes and optimizing the economic performance of the practice. Point of contact You are the local contact person for our Rexies in the practice, always have an open ear and act respectfully and empathetically. In addition, you are the interface between the practice team and the office team and manage the introduction of new processes and changes in daily routines. Shaping the future Your ideas and experiences are central to the further development of our solutions. You have a close connection to our office team and help shape the development of Rex in all areas (processes & workflows, software features, etc.) both on site and across the company. You have the following qualifications: Preferably successfully completed further training as a Practice Manager and/or as a TFA At least 5+ years of professional experience in the healthcare sector with initial leadership responsibility (also engaged career changers from nursing, social work and retail with leadership experience are warmly welcome!) Excellent communication skills in dealing with customers and employees Strong passion for pets and a passion for improving the customer and employee experience in veterinary practices Then you are exactly right for us! Can't wait to get started? Neither can we! To avoid wasting time, contact us directly and forget the classic cover letter - we want to get to know you and find out whether we can shape our future together. We are committed to removing barriers and discrimination and ensuring equal opportunities through our transparent hiring process. We are open to all groups of people regardless of age, skin color, national origin, race, religion, gender, sexual orientation, gender identity and/or expression, marital status or other characteristics. Please understand that we do not cover costs incurred by you for the interview/trial work. Wait, there's more! We place great value on candidate recommendations from you, because we trust that you know who fits best at Rex. That's why we have introduced a referral program through which even "non-Rexies" can recommend candidates and be generously rewarded for a successful referral. All information can be found here: https://www.rex.app/de/karriere#referral-faqs