Lead TFA (m/w/x) Location: Hamburg

Rethinking veterinary medicine - with you! Do you love animals and want to revolutionize their medical care? You're in the right place! We are shaping the veterinary medicine of tomorrow – with a strong focus on satisfied employees, digital innovations and an exceptional customer experience. You don't just want to take part, you want to make a real impact? Then become part of our team and bring your ideas to shape the practice of the future. Together we create a place where love for animals, team spirit and modern medicine go hand in hand. We are looking for you as Lead TFA (m/w/x) - Location: Hamburg Why Rex? Quite simple: The Pack: Become part of a motivated, young team with an open "Du" culture that pursues big goals Impact: Help shape the veterinary practice of the future – take on responsibility and bring new ideas! Appreciation & Development: Personal budget for sport or mental health, company credit card and an annual training package: €1,100 budget + 5 additional training days More is more: We offer above-tariff pay (bpt TG II + Rex-Aufschlag) as well as holiday and Christmas bonuses Work-life balance: No night or emergency shifts, flexible working hours (part-time or full-time), early work scheduling and 30 days of vacation Well-being: Healthy snacks, drinks and regular team events to strengthen team exchange Exciting tasks await you: Practice operations: Central contact person and reception for our furry patients and their owners Assistance: Support veterinary colleagues during examinations, surgical procedures and sample processing after individual onboarding Digital administration: Central user of digital solutions, actively contributing ideas for improvement Shaping the future: Contribute ideas and experience to the further development of solutions Simple instead of 100% phone: Less phone work, with a focus on digital appointment coordination You have the following qualifications: Successfully completed training as a TFA Confident handling of small and companion animals, optionally first experience in a leadership role and a strong passion for improving the patient experience in veterinary practices With your friendly manner you are a pleasant contact for customers and colleagues and answer questions empathetically and professionally You have a strong interest in digital topics and ideally first experience with digitization in practice operations Working with common practice management and administrative software is part of your daily routine Then you're exactly right for us! Can't wait to get started? Neither can we! To avoid wasting time, contact us directly and forget the classic cover letter - we want to get to know you and find out whether we can shape our future together. We are committed to removing barriers and discrimination and to ensuring equal opportunities through our transparent hiring process. We are open to all groups regardless of age, skin color, national origin, race, religion, gender, sexual orientation, gender identity and/or expression, marital status or other characteristics. Please understand that we do not cover costs incurred by you for interviews or trial work. Wait, there's more! We place great value on candidate recommendations from you because we trust that you know who fits Rex best. That's why we introduced a referral program through which even "Non-Rexies" can recommend candidates and are generously rewarded for a successful recommendation. All information can be found here: https://www.rex.app/de/karriere#referral-faqs