Director Client Services (m/f/d)

Do you think entrepreneurially, recognize growth potential, want to develop client relationships and achieve real impact for clients? Do you also bring empathy, foresight and joy in leadership? Then you are exactly right with us! We are looking for you as Director Client Services (m/f/d) to strategically further develop our client services area. In our owner-managed digital agency you will work with an interdisciplinary team of Digital Business Consultants, Sales, Marketing, Project Managers, creatives and developers and have plenty of room to actively shape growth. Your responsibilities You will take on the professional and disciplinary leadership of the Client Services team (Digital Business Consultants as well as Sales and Marketing). You will steer the strategy for existing clients to expand and develop our account base. Together with the team you are responsible for acquiring new clients: from lead qualification through pitches to closing. You are overall responsible for our marketing and partner management. You act as a sparring partner and escalation level for strategically relevant clients. You work very closely with the executive management and the other leaders. Your skills Several years of experience in consulting, client services, account management or sales in a digital environment. Proven disciplinary leadership experience and a passion for developing people. Extensive experience with digital projects and a confident understanding of digital business models, ideally in an agency or SaaS environment, with the motivation to remain strongly consultative yourself. Strong communication skills, empathetic and confident (internally and externally). AI competence: experience applying common AI tools and models as well as the motivation to bring these into the team. Entrepreneurial mindset: you act proactively, take responsibility and actively drive growth. Your benefits Hybrid working: as a leader you are in our beautiful office in Ehrenfeld at least three times a week for working together and exchange. On the remaining days you work flexibly from home. Room to shape things: a newly created leadership role with short decision-making paths, open doors and real influence on strategy, structures and growth. Your development: regular conversations about goals, leadership development and your individual path as a Director and strategic leader. Varied mix: a wide range of clients, industries and projects – diverse, strategically challenging and future-oriented. Choose your benefit: Deutschlandticket, Urban Sports Club or daily lunch from our in-house chef. Flexible work environment: you decide on your hardware. Height-adjustable desks and mobile workspaces are part of our setup. Contact information Would you like to become Director Client Services (m/f/d) with us? Your contact person Elisabeth looks forward to a link to your Xing or LinkedIn profile or you can simply upload your CV. You may omit all personal details; for us only your skills matter, not your appearance or your background.