Crisis Care Manager

remote-job.net Job Summary: 💶 Salary: Not specified ⏰ Weekly working hours: 40h 🔍 Recommended experience: Senior 🎓 Recommended education: Bachelor's degree in Social Work, Nursing, Psychology, or a related field 🏭 Industry: Healthcare 📋 Primary Responsibilities: Providing emotional support to families of complex pediatric cases. Coordination of follow-up care and support after hospital discharge. Connecting families with resources and navigating the healthcare system. ✅ Key Requirements: Experience in case management or working with medically/behaviorally complex children. Ability to effectively communicate and coordinate with families, therapists, and insurers. Willingness to work remote shifts in the CST time zone. About the Company Imagine Pediatrics is a technology-enabled, physician-led medical group rethinking care for children with special health needs. The company provides 24/7 virtual and primary medical, behavioral, and social care, collaborating with families, providers, and insurers to break down barriers to high-quality care. Imagine Pediatrics does not replace existing care teams but complements them with additional support, compassion, and creativity. Responsibilities Emotional support for families of behaviorally and medically complex children. Care management and coordination of care, especially following hospital discharge. Connecting families with resources and assisting in navigating the healthcare system. Collaboration with the centralized crisis team, including therapists and case managers. Working in shifts (remote) following predefined schedules. Requirements Experience in case management or working with behaviorally or medically complex children. Ability to emotionally support families while managing coordinating tasks. Willingness and ability to work remote shifts (CST time zone). Strong communication and coordination skills; familiar with healthcare networks and resources. Benefits Not specified