Virtual Assistant | Admin and Marketing Support for Retail and Coaching Business
Overview We are seeking a highly organised, proactive Part-Time Virtual Assistant to support a small business owner managing two retail stores and a growing coaching business. This role is ideal for someone who thrives on bringing structure, managing priorities, and keeping day-to-day operations running smoothly. You will play a key role in managing communications, organising schedules, and providing administrative and bookkeeping support, freeing up the business owner to focus on growth and strategy. Key Responsibilities Administrative Support - Manage and organise multiple email inboxes, ensuring timely and appropriate responses - Maintain and optimise calendar scheduling, including appointments, reminders, and follow-ups - Review meeting notes (via tools like MEM) and identify and action required follow-ups - Provide general administrative support to streamline daily operations Customer Support - Respond to customer inquiries via email in a professional and timely manner - Handle basic customer service issues and escalate when necessary - Maintain a positive and consistent brand voice in all communications Marketing & Content Support (Desirable) - Assist with email marketing campaigns - Support basic graphic/content creation for communications and promotions Bookkeeping & Financial Admin - Record and categorise financial transactions - Assist with basic bookkeeping tasks (e.g., expenses, invoices, reconciliations) - Maintain organised financial records - Support preparation of reports or summaries for the business owner/accountant Requirements - Proven experience as a Virtual Assistant, Administrative Assistant, or similar role - Strong organisational and time management skills - Excellent written English and communication skills - Ability to work independently and take initiative ("get it done" mindset) - Experience with customer service (email-based) - Basic bookkeeping knowledge (e.g., tracking expenses, invoices) - Comfortable using or learning new tools/software quickly Nice to Have - Experience with email marketing platforms - Basic graphic design skills (e.g., Canva or similar) - Previous experience supporting small businesses or entrepreneurs Working Style & Personality Fit - Independent, proactive, and self-directed - Highly reliable and detail-oriented - Comfortable managing and prioritising tasks without constant oversight - Able to bring structure and organisation to a fast-moving environment Overview We are seeking a highly organised, proactive Part-Time Virtual Assistant to support a small business owner managing two retail stores and a growing coaching business. This role is ideal for someone who thrives on bringing structure, managing priorities, and keeping day-to-day operations running smoothly. You will play a key role in managing communications, organising schedules, and providing administrative and bookkeeping support, freeing up the business owner to focus on growth and strategy. Key Responsibilities Administrative Support - Manage and organise multiple email inboxes, ensuring timely and appropriate responses - Maintain and optimise calendar scheduling, including appointments, reminders, and follow-ups - Review meeting notes (via tools like MEM) and identify and action required follow-ups - Provide general administrative support to streamline daily operations Customer Support - Respond to customer inquiries via email in a professional and timely manner - Handle basic customer service issues and escalate when necessary - Maintain a positive and consistent brand voice in all communications Marketing & Content Support (Desirable) - Assist with email marketing campaigns - Support basic graphic/content creation for communications and promotions Bookkeeping & Financial Admin - Record and categorise financial transactions - Assist with basic bookkeeping tasks (e.g., expenses, invoices, reconciliations) - Maintain organised financial records - Support preparation of reports or summaries for the business owner/accountant Requirements - Proven experience as a Virtual Assistant, Administrative Assistant, or similar role - Strong organisational and time management skills - Excellent written English and communication skills - Ability to work independently and take initiative ("get it done" mindset) - Experience with customer service (email-based) - Basic bookkeeping knowledge (e.g., tracking expenses, invoices) - Comfortable using or learning new tools/software quickly Nice to Have - Experience with email marketing platforms - Basic graphic design skills (e.g., Canva or similar) - Previous experience supporting small businesses or entrepreneurs Working Style & Personality Fit - Independent, proactive, and self-directed - Highly reliable and detail-oriented - Comfortable managing and prioritising tasks without constant oversight - Able to bring structure and organisation to a fast-moving environment Why Join Assist World? 100% REMOTE $50 birthday bonus $200 testimonial bonus $500 entry monthly raffle NO TRACKER. NO PROBLEM