Salesforce Consultant (m/f/d)

WHAT YOU CAN LOOK FORWARD TO WITH US: As a consultancy and creative agency we work with our clients on equal terms — and we do the same internally: with us you will find short decision-making paths, flexible scope for action and plenty of room for your ideas and development. Whether trainee or board member, your colleagues are real personalities who, through open exchange on demanding topics, learn every day and grow beyond themselves together: they are moms and dads, travel enthusiasts, musicians, headbangers, nerds… What unites us? We are people with team spirit, high self-motivation and enthusiasm for digital topics. Curious? Then take a look and get to know the team. WHAT ELSE YOU CAN EXPECT FROM US: We place great value on development. Whether in our own nexum Akademie, internal workshops, external trainings or certifications — we support and promote your individual development. We open up perspectives and offer creative solutions through "cross-funktionale Teams". We also create a professional home in competence teams and interest groups for a modern development environment. The result counts! Since we know that sometimes you have to be spontaneous, we offer flexible working hours, hybrid work arrangements and home office. Mac or Windows? Choose whichever you prefer. What else is there? A great team with whom you can meet in Cologne in one of the most beautiful inner courtyards — in a former car factory. Or enjoy the end of the day in Hamburg directly on the Alster — in our charming office with a view of the canal. At the Open Bar you can chat with your colleagues — or simply have a really good time together at employee events like the nexum Sommerfest. And that works across locations and remotely, too! WHAT YOU WILL DO WITH US: In an increasingly connected and data-driven world, we help leading brands use Salesforce strategically and operationally in a way that creates real value for customers and the business. As part of our team you will take responsibility for: strategy, conception and implementation of modern Salesforce solutions — especially in the areas of Agentforce as well as Loyalty, Sales, Service and Data Cloud. Analysis & further development of existing Salesforce setups: you identify optimization potential, develop roadmaps and accompany implementation. Requirements gathering & solution design: together with clients and our project team you develop smart, scalable architectures along the customer journey. Process design in Sales & Service: from lead qualification to service automation to personalization & use of AI. Operational management of projects in interdisciplinary teams, often in interaction with other platforms. Configuration and customizing within the Salesforce Clouds — with a focus on best practices, reusability and a clean setup. YOU ARE... Practically experienced in building and operating Salesforce solutions. Certified as a Salesforce Sales Cloud, Service Cloud or Data Cloud Consultant. A strategic thinker who enjoys accompanying clients holistically. A team player with charm, curiosity and the drive to actively shape our Salesforce offering at nexum. Strong in communication and confident in workshops, presentations and client meetings. YOU HAVE... 3–5 years of project experience in consulting or implementation related to CRM/Salesforce processes. Expertise in optimizing sales, service or marketing processes. A feel for data, SaaS and integration architectures (APIs, events, data layer, etc.). Enthusiasm for an international, interdisciplinary team and strong communication skills in German (at least C1) and English. YOU ARE FAMILIAR WITH... Business analysis & requirements gathering and translating these into smart solutions. Consulting and managing clients on equal terms. Configuring and extending Salesforce Clouds and understanding the product-strategic development of Salesforce with Agentforce and Data Cloud. Of course these things are important to us. If you're not so confident in one point but bring other interesting skills or subject matter you would like to contribute and develop with us, let's talk. INTERESTED? THEN YOU'RE JUST ONE CLICK AWAY: For us, communication on equal terms means you can address us the way we address you. Since we use the informal "du" at nexum and you may soon be part of the team: start your application that way if you like. At the same time we want to make it as easy as possible for you, so a cover letter is not mandatory. Just send us your résumé in two minutes. That's it. QUESTIONS? NO PROBLEM: Clicking the "Apply now" button will take you directly to the contact form, via which you can also just ask us questions. We will get back to you personally and promptly. Of course you can also call us. We look forward to your message or application! Laura Hödtke Senior People Operations Manager Tel.: +49 221 99886-0