J & J Travel Excursions: Remote Customer Support Representative – Travel & Booking Coordination

remote-job.net Job Summary: 💶 Salary: not specified ⏰ Weekly hours: Full-time/Part-time (flexible) 🔍 Recommended experience: Junior 🎓 Recommended education: No formal education required 🏭 Industry: Tourism Main responsibilities: Conduct travel bookings and travel planning; Handle customer inquiries across various channels; Maintain and update travel documents and itineraries. Main requirements: Good communication and customer service skills; Experience working independently in a remote environment; Organizational skills and attention to detail. About the company: J J Travel Excursions is a travel company based in Detroit, Michigan (United States). The position offers fully remote work with a flexible schedule as well as training and mentoring. More information can be found on the company website. Responsibilities: Assist customers with booking travel (flights, hotels, cruises, package deals); Respond to customer inquiries by phone, email, and online platforms; Manage and update confirmations, itineraries, and travel documents; Conduct research on destinations, prices, and options; Maintain accurate customer and booking records; Provide support before, during, and after travel. Requirements: Strong communication and customer service skills; Self-motivated and familiar with remote work; Detail-oriented and organized; Willingness to learn new systems and processes; Positive, solution-oriented attitude. Benefits: Flexible remote work environment; Performance-based earning potential; Monthly earnings typically in the range of $1,000 – $6,000+ (depending on activity level); Ongoing mentoring and professional development; Opportunities for advancement into leadership roles; Access to exclusive travel resources and industry discounts.