EA Development Specialist

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Please note: The territory for this role includes Northern Illinois and Wisconsin. The individual will not be required to live in the Milwaukee area. A DAY IN THE LIFE of an Entrepreneurial Agent (EA) Development Specialist The Auto Club Group is seeking prospective Entrepreneurial Agent (EA) Development Specialists who will serve as business consultants and partners by providing tactical and strategic support to Entrepreneurial Agents (EA) in the assigned geography. Operate as a subject matter expert by becoming well versed on all components of the Connected Member Vision and product/sales knowledge. Assist assigned EAs in the development and implementation of agency business goals. Own and be accountable for agency success/retention and agent productivity and growth goals. Support the acquisition of profitable new business, influencing and motivating agents, driving growth, providing business insight and recommendations, ensuring agent and business retention, compliance, and reporting. Build trust and maintain strong relationships with assigned EAs and internal and external business partners. Source and refer local EA candidates to centralized recruiting. Interview candidates sourced from centralized recruiting. Liaise with centralized training and field EA support team on administrative and training tasks/activities. Support the installation and onboarding processes when opening and establishing new agencies. Assist new agencies with critical business development activities post launch. Coordinate initial training for new agencies. Ensure agents have obtained appropriate training with in-depth understanding of all sales systems, product offerings, marketing procedures, back-office processes, etc. Evaluate the effectiveness of training programs. Provide training when necessary. Collaborate with centralized training and EA support teams to ensure that agents are trained and aware of all operations, systems and marketing processes and requirements. Participate in training assessments and the development and disbursement of product/marketing/service information. Validate awareness and deep understanding of the full array of ACG product offerings. Provide additional training/coaching when necessary. Communicate potential sales incentive programs, compensation outcomes, as well as contractual bonus opportunities. Monitor agency business activities and prepare reports to summarize data. Conduct site visits, cash flow analysis and needs assessments/diagnostics to track progress, recognize best-in-class point-of-sale behavior, understand current EA segments and identify issues and opportunities for improvements. Research and analyze sales markets. Work with EAs to create cultivation plans and means to address issues. Consult with EAs making strategic/tactical recommendations as appropriate. Ensure adherence to corporate policies, practices and state regulations by auditing agent activity. Advise leadership on agent progress and report on non-compliant activity. When necessary, recommend and activate probationary processes or recommendations for termination. Complete accurate written call notes for all calls completed. Support various product and membership promotional campaigns to ensure meeting sales goals. Initiate, develop, execute and monitor projects. Provide updates to management. Collaborate with peers to guarantee the utilization of uniform, highly efficient processes across the corporate footprint. What it’s like to work for The Auto Club Group: - Serve our members by making their satisfaction our highest priority - Do what’s right by sustaining an open, honest and ethical work environment - Lead in everything we do by offering best-in-class products, benefits and services - ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable HOW WE REWARD OUR EMPLOYEES A competitive annual salary between $90,995.20 and $146,203.20 ACG offers excellent and comprehensive benefits packages: - Medical, dental and vision benefits - 401k Match - Paid parental leave and adoption assistance - Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays - Paid volunteer day annually - Tuition assistance program, professional certification reimbursement program and other professional development opportunities - AAA Membership - Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: - Possession of a valid State Driver’s license - Currently hold or able to attain and maintain appropriate State Property & Casualty licenses within the timeframe designated by ACG leadership - May be required to attain appropriate State Life Sales licenses within the timeframe designated by ACG leadership Education: High School diploma or equivalent Work experience: - Two years of experience in insurance sales leadership and/or agent development to include coaching, mentoring, challenging and enabling others to successfully meet goals Experience to include some or all of the following: - Motivating growth or rehabilitation of existing agencies - Developing plans to increase growth - Building business relationships within a sales environment - Demonstrating strong organizational, planning, time management and administrative skills - Gathering, researching, and analyzing data and making recommendations - Conducting needs assessments and process improvement reviews - Writing business plans/proposals - Preparing reports, presentations, and recommendations to all levels of management In-depth Knowledge of: - Best-in-class techniques used to: - Influence and persuade others - Develop and coach others - Motivate and reward a successful sales team - Insurance and financial products, services and regulations - Sales techniques and delivery systems - Independent contractor distribution channels - Techniques used to coordinate and control major projects using business drivers, marketing concepts, managing P&L, operational processes (e.g., inbound/outbound call strategy) and compensation plan design Ability to: - Influence, persuade, and motivate non-employee agents - Identify agent strengths, weaknesses, and model skills needed to facilitate agency rehabilitation in various areas including product knowledge, prospecting, professionalism, closing techniques, etc. - Create and interpret sales models, results, and return on investment reporting - Demonstrate creativity and innovation in developing business, marketing, and sales plans to meet the unique needs of assigned locations - Demonstrate effective leadership/consulting skills to include motivating and influencing captive and/or non-captive agents and staff - Possess written communication skills including the preparation of proposals, reports and technical writing - Willingness and ability to extensively travel - Willingness to relocate Work Environment: This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come into an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or team-building events. Work in a temperature-controlled office environment. Extensive (up to 70% of work time) travel by automobile with exposure to road hazards and temperature extremes. Willingness to work irregular hours. Who We Are: Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation.