Corporate Security Officer (7am – 3pm)

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join our team as a Corporate Security Officer and play a key role in maintaining a safe, secure, and professional workplace. This is a great opportunity to be part of a corporate environment where your attention to detail and commitment to service truly make an impact. This first shift position offers a consistent schedule from 7:00 AM to 3:00 PM, Friday through Tuesday, with Wednesdays and Thursdays off. Flexibility to work weekends and holidays as needed is required. We are looking for a dependable, detail-oriented professional who takes pride in delivering excellent service and feels confident working in a customer-facing corporate setting. Starting pay: $50,000 Job Description Summary Providing a safe, secure environment for our workforce and visitors is essential at Nationwide. Our Security team monitors security needs and assists associates with security and safety-related issues. If you are safety-focused, an effective communicator, detail-oriented, and ready to serve and protect our associates and the public, we want to know more about you! As a Corporate Security Officer, you’ll contribute to the secure environment at Nationwide. Greeting and screening all visitors entering the facilities will be key in your role. In addition, you’ll patrol the facilities and report or take action to correct any breach of the company security policy. It will be important for you to learn all the functions of the Security Control Room, including database management, troubleshooting of computerized systems, and the Identification Center, including database management and production. You’ll proactively investigate crimes and unusual, suspicious, or dangerous incidents and resolve these situations. If the need arises, you’ll execute life safety procedures to protect the lives of associates in various emergency situations. Key Responsibilities: - Greets all persons entering or calling the office buildings and provides requested information. - Enforces company security and life safety policies. - Responds to emergency situations, e.g., issues of workplace violence, violent offenders, associates stranded in elevators, accidents, fires, medical emergencies, crimes in progress, alarm notifications, etc. - Assists with emergency procedures and may direct public safety officials. - Patrols the buildings to provide physical security and safety protection for the facility and associates. - Responds immediately to radio calls to investigate alarms and emergency situations. May be required to patrol the campus either on bike, foot, or in a car. - Acts to protect lives and property and prevent criminal acts. Provides a very high level of customer contact. Approaches suspicious persons, responds to crimes in progress, or handles other life-threatening or dangerous situations. - Writes initial loss/stolen or incident reports for claims of loss or situations within the facilities. Conducts follow-up investigations including reviewing documents, video, talking with suspects and victims, etc. Assists management with the investigation of these situations. - Testifies in court, prepares reports for court, and preserves evidence as needed. - Maintains the facilities' access control of associates by card key system. Secures the facilities at the end of a workday and maintains this secure mode until the facility is accessed for a scheduled workday. May operate the access control system to allow or deny access, create access cards, create system reports, and maintain the database. - Provides associates escorts to and from facilities. - Assists with regularly scheduled building facility inspections of fire extinguishers, standpipe systems, public address systems, elevators, and fire alarm systems. - May carry a firearm when on duty with proper approval and must qualify with the firearm annually. If armed, the officer is expected to intervene in situations where there is an imminent risk of harm to associates or customers, using investigation, reporting, electronic system intervention, physical altercation, or force, including deadly force. May need to obtain a concealed carry permit depending on the assignment. - May assist with on-the-job training for new security associates across all locations. Provides security awareness and new hire security training to associates. - Performs courier service to financial institutions for Nationwide Companies. - Monitors electronic protection systems including alarms, closed-circuit television, access control, fire, elevator, intercom, and other systems as assigned. Dispatches security, public safety, or other personnel to alarm conditions nationwide from the alarm monitoring center. Maintains databases within these systems and provides related reports. Directs vendors during installation processes. Frequently communicates with end-users for training and problem resolution. Reporting Relationships: Reports to Security Supervisor. This is an individual contributor role. Typical Skills and Experiences: Education: High school degree required. A bachelor’s or technical school degree is preferred. Experience: One or more years of related security experience. Knowledge, Abilities, and Skills: Proven knowledge of corporate safety and security practices, procedures, equipment, firearms, and console operation. Must have the ability to learn the use of firearms (qualify annually) and safety equipment. Proficient computer skills and good verbal and written communication skills are required. Must possess the ability to use good judgment, deescalate, and provide calm and rational direction. Other criteria, including leadership skills, competencies, and experiences, may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: - Overtime Eligibility: Eligible (Non-Exempt). - Working Conditions: The standard workday is eight hours, including a paid lunch period. Employee is required to work the specific shift designated at the time of hire: first, second, or third shift. Must be in good physical condition. Must possess the physical ability to walk, run, stoop, kneel, carry, and lift to perform assigned duties. Must be available to work after standard office hours, weekends, and holidays as needed for emergency situations and special event coverage. - ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. - Credit/Background Check: Due to fiduciary accountability within this job, a valid credit and/or background check will be required as part of the selection process. A criminal check will be done yearly for all security associates. - Safety Sensitive: This job has been identified as a Safety Sensitive position and, according to our substance-free workplace program, may be subject to random alcohol and other drug testing. Benefits We have an array of benefits to fit your needs, including medical/dental/vision, life insurance, short-term disability, long-term disability, retirement plans, and paid time off.