Technical Trainer (m/f/d)

WHAT YOU'LL DO WITH US Shape the future of vocational training and continuing education with us! Why this position is exciting: Do you love teaching practical knowledge and supporting people in their professional development? Then you are exactly right for us! In this role you will become a central member of our trainer team and help ensure that our service technicians are optimally prepared for their work. Teach hands-on: Explain technical content clearly, using many practical examples. Design & deliver training: Prepare, lead and enliven courses with interactive methods. Individual support: Identify development needs and conduct targeted, individual trainings for existing technicians to build strengths and reduce weaknesses. Ensure quality: Make trainings sustainably effective with your enthusiasm and presentation skills. Feedback & development: Provide feedback, optimize content and contribute new ideas. WHAT YOU BRING Technical or pedagogical/psychological background: Vocational training, technician or master craftsman in a trade, ideally in heating, ventilation, sanitary technology or refrigeration technology. Vocational training or degree with a psychological or pedagogical focus (ideally oriented towards adult education) and a very high technical affinity. Experience in knowledge transfer (e.g. as a trainer, instructor, lecturer or onboarding new colleagues). Ability to convey complex topics in an easy-to-understand and motivating way. Basic digital skills (MS Office) and openness to digital teaching methods. Team spirit, initiative and solution-oriented thinking. WHAT WE OFFER A permanent employment contract with an attractive salary in a young, stable and future-oriented company. Innovative corporate culture: Get to know our company here: ista Express Service Mediathek (https://www.ista-express.de/videos/). Efficient teamwork through flat hierarchies, short decision-making paths and a can-do attitude. We work in an agile-oriented way based on the Spotify model. Exciting and varied tasks with plenty of scope for independent work. Work-life balance – flexible working hours and 30 days of vacation. You will receive a tailored onboarding with many training and qualification measures. Numerous development opportunities thanks to a strong expansion course and a complex environment that repeatedly opens up new areas of work. Modern workplaces: You will work in modern offices with ergonomic workstations and top hardware from Apple. Employee discounts at over 800 providers such as Zalando, Adidas, Apple & Co – there is sure to be something for you too! Employee referral program: bonus. Extras: In addition to a fully automatic coffee machine, a fruit basket and free drinks, many other extras await you (e.g. company events, prize draws). DO YOU STILL HAVE QUESTIONS? We are happy to answer questions about the application process for the position of Technical Trainer (m/f/d) for Servicepoints. Just contact us by phone at +49 341 69700777. For the sake of better readability, we consciously refrain from using gender-specific language. All masculine forms are intended to refer equally to female, diverse, etc.