Director IT & Security

About the Company:

Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness.

Job Summary: 

As the Director of IT & Security, you are the primary architect of the company's technological resilience and security posture. You provide the strategic vision for a scalable, secure corporate infrastructure that enables rapid business growth while maintaining rigorous compliance. You are not just managing systems; you are owning the overall strategy for risk mitigation, technical governance, and the evolution of the modern workplace.

Management Responsibilities: 

• Develops, coordinates, and implements  systems, policies, procedures, and productivity standards.
• Foster a positive and collaborative work environment.
• Oversee the planning, execution, and completion of projects and initiatives within the team.
• Establish and monitor operational processes and workflows to enhance efficiency and productivity.
• Implement best practices, monitor key performance indicators (KPIs), and develop strategies to achieve operational excellence.
• Ensures a safe, secure, and compliant work environment.
• Build and manage a high-performing team, including hiring, training, and development.
• Provide leadership to the team, including setting goals/objectives, providing guidance/feedback, and ensuring the team's overall success.
• Identify skill gaps within the team and develop strategies for filling those gaps. Support employee development through training, mentoring, and coaching. Identify high-potential employees and create succession plans.

Duties & Responsibilities: 

• Define and own the company IT and security strategy, aligning infrastructure, systems, and risk posture with company growth, product evolution, and regulatory requirements.
• Build, lead, and scale a high-performing IT and Security organization, establishing clear operating models, priorities, and accountability across IT and security operations.
• Oversee end-to-end IT operations and employee technology experience, including onboarding/offboarding, identity and access management, device lifecycle, and enterprise tooling.
• Own and mature the security program, including governance, risk management, security architecture, vulnerability management, and threat detection and response (SOC).
• Drive the management —in partnership with our compliance committee — of risk, compliance, and audit, leading HIPAA and SOC 2 read