Commercial & Key Account Manager (m/w/d)

Your tasks

• Manage a portfolio of major airline and oil company accounts, acting as their primary commercial contact
• Develop and execute account plans focused on growth, retention, and customer satisfaction
• Lead contract renewals and price negotiations, supported by Regional VPs and the VP of Commercial & Pricing
• Prepare commercial proposals, term sheets, and contract amendments in collaboration with Legal and Finance
• Drive price realization, margin improvement, and discount discipline across your accounts
• Identify and pursue upsell and cross-sell opportunities within existing relationships
• Track contract milestones, renewal timelines, and commitment volumes to ensure nothing slips
• Gather and share customer feedback, competitive intelligence, and market trends with internal teams
• Contribute to revenue forecasting, pipeline development, and profitability analysis for your accounts
• Collaborate closely with Pricing & Commercial Strategy, Regional VPs, Finance, and Operations on account strategy
• Maintain accurate account records and CRM data, and present regular performance reviews to senior leadership

Your profile

• Degree in Business, Economics, Aviation Management, or related field; MBA is a plus
• 5+ years in key account management, commercial roles, or B2B sales, ideally in aviation, fuel, energy, or logistics
• Proven track record managing major accounts with complex contract structures and multi-stakeholder negotiations
• Strong grasp of pricing, margin analysis, and commercial P&L drivers
• Commercially sharp, highly organized, and confident engaging senior stakeholders internally and externally
• Proficient in CRM tools, Excel, and working with commercial data
• Self-starter who thrives in an international, fast-moving environment
• Fluent in German and English (mandatory); additional European language is a plus
• Based in Hamburg, with willingness to travel regularly across Europe
• Valid international driver's license

We offer you:

• A modern office in the heart of Hamburg city center
• Trust-based working hours and opportunities for mobile working
• Being a part of the strategic decision-making process of an international and fast-growing company
• Full ownership of your projects and excellent development opportunities within the global organization of Skytanking and PrimeFlight, the sole shareholder of Skytanking
• Strong social benefits such as company pension scheme, vacation pay and 30 vacation days per year
• Opportunity to lease a JobRad bicycle and attractive employee discounts on corporate benefits as well as subsidized meal vouchers (Pluxee)