Senior Manager, Inside Sales

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Why This Role?

As the Senior Manager of Inside Sales at Cohere, you will be a key leader in driving revenue growth and scaling the company’s sales operations. This role is pivotal in overseeing the entire inside sales function, from team leadership and strategy development to pipeline optimization and cross-functional collaboration. You will be responsible for ensuring the team is equipped to sell Cohere’s cutting-edge AI solutions effectively while exceeding revenue targets and contributing to the company’s long-term success.

In this role, you will:

• Lead and Scale the Team: Build, mentor, and scale a high-performing inside sales team, fostering a culture of excellence, innovation, and collaboration.

• Drive Revenue Growth: Develop and execute strategic sales plans that directly contribute to meeting or exceeding quarterly and annual revenue targets.

• Optimize Sales Operations: Streamline processes, tools, and workflows to maximize efficiency, productivity, and win rates across the sales funnel.

• Collaborate Cross-Functionally: Partner with marketing, product, customer success, and finance teams to align sales efforts with broader business objectives.

• Analyze and Forecast: Track and analyze key sales metrics, forecast revenue, and provide actionable insights to inform strategic decision-making.

• Provide Technical Enablement: Ensure the team has the knowledge and resources to effectively sell Cohere’s AI platform, including its capabilities in natural language processing, generative AI, and agentic AI.

• Mentor and Develop Talent: Identify, recruit, and develop top sales talent, with a focus on long-term career growth and leadership development.

Key Responsibilities:

• Recruit, onboard, and develop a team of high-performing inside sales representatives, with a focus on scalability and long-term success.

• Set clear goals, expectations, and performance metrics for the team, aligning them with company objectives.

• Conduct regular coaching sessions, training programs, and performance reviews to enhance sales skills and product knowledge.

• Monitor and optimize the sales pipeline, ensuring leads are properly qualified and moved through the funnel efficiently.

• Collaborate with marketing to refine lead generation strategies, campaigns, and messaging.

• Work with Solutions Architects and Product Managers to address technical questions and provide demos or proof of concepts.

• Analyze sales data to identify trends, forecast revenue, and recommend strategic improvements.

• Represent the sales team in cross-functional meetings and contribute to high-level strategic planning.

• Oversee budget management for the sales team, including tools, training, and incentives.

What We’re Looking For:

• Experience: 8+ years of sales leadership experience, with a proven track record of managing and scaling inside sales teams in SaaS, AI, or enterprise software.

• Revenue Focus: Demonstrated ability to drive significant revenue growth and exceed sales targets in a competitive, high-growth environment.

• Leadership Skills: Strong ability to mentor, motivate, and develop sales talent, with a focus on building and sustaining a high-performing team.

• Strategic Thinking: Proven ability to develop and execute sales strategies that align with business goals and drive long-term growth.

• Technical Aptitude: Solid understanding of AI/ML concepts and the ability to learn and communicate Cohere’s platform effectively.

• Operational Excellence: Experience optimizing sales processes, tools, and workflows to improve efficiency and productivity.

• Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts in a clear and compelling way.

• CRM Proficiency: Advanced experience with CRM tools like Salesforce or HubSpot.

Preferred Qualifications:

• Experience in a startup or fast-growth environment with a track record of scaling sales teams from the ground up.

• Familiarity with Cohere’s AI platform or similar technologies.

• Knowledge of sales enablement tools, methodologies, and best practices.

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.

• Experience managing budgets and driving cost-effective sales operations.

If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

Full-Time Employees at Cohere enjoy these Perks:

🤝 An open and inclusive culture and work environment 

🧑‍💻 Work closely with a team on the cutting edge of AI research 

🍽 Weekly lunch stipend, in-office lunches & snacks

🦷 Full health and dental benefits, including a separate budget to take care of your mental health 

🐣 100% Parental Leave top-up for up to 6 months

🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement

🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend

✈️ 6 weeks of vacation (30 working days!)