Zendesk Platform Specialist
Greenhouse
F
(Senior) Product Manager – Invoicing & Partner Payments – Hamburg
<p><strong><em>Location</em></strong><em>: We are flexible! Come and join us either in </em><em>Barcelona, Hamburg or Berlin.</em></p>
<p>Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.</p>
<p>We are looking for a <strong>Product Manager - Invoicing & Partner Payouts</strong> to join the FinTech domain. In this role you will centrally own the financial data computation, customer and partner invoicing as well as the payout to partners such as mobility providers and our driving partners. You will closely collaborate with the Finance and operational teams to create transparency with our partners about their financials, building our most important value with them: Trust. Our ideal candidate has a strong background in financial products, an understanding of European accounting procedures and a high awareness for accuracy and correctness.</p>
<p>Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate professionals who strive for excellence and like to have fun. Are you ready for your next ride?</p>
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<h2><strong>YOUR DAILY ADVENTURES WILL INCLUDE:</strong></h2>
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<li>Keeping our most valuable treasure: You are keeping the data and its computations right, which is the foundation of our Finance department.<br>Our partners rely on the correctness of this data as it stands for the trust in our platform.</li>
<li>Backlog Management & Prioritisation: Lead on the creation, refinement and prioritization of your backlog and communicate prioritisation decisions to wider business</li>
<li>Discovery: Proactively identify key product improvement opportunities to independently scope, prioritise and lead their execution end-to-end</li>
<li>Product Strategy: Develop overall product strategy, manage the roadmap and lead its execution to drive sustainable user engagement</li>
<li>Hypothesis Driven Development: Provide leadership in defining MVPs that allow us to test our hypothesis while delivering a delightful customer experience</li>
<li>Collaboration: Work closely with development teams and mediate between technical, UX/UI and business matters, backing up your opinion with data and drive decisions forward when needed</li>
</ul>
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<h2><strong>TO BE SUCCESSFUL IN THIS ROLE:</strong></h2>
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<li>Work Experience: >= 5 years of work experience Product Management or Growth, preferably in Tech or Startup environment</li>
<li>Academic Background: You have a degree from an accredited university preferably from Computer, Industrial or other Engineering fields.</li>
<li>UX / UI Skill: Aptitude for UI/UX and having a keen eye for what makes a good customer experience. Experience working very hands-on with designers</li>
<li>Fluency with Data: Analytical mindset and ability to independently leverage data for prioritisation and decision making</li>
<li>Stakeholder Management: Strong collaboration, and superb communication skills (both written and oral) and ability to synthesize information quicklyCommercial Understanding: Proven record of taking complex business problems and coming up with innovative and effective product solutions.</li>
<li>Impact: You have a solid track record of driving concrete results at consumer-facing start-ups/large organizations and Experience delivering web or mobile products of a significant scale and complexity, shipping on a regular basis across different platforms.</li>
<li>Prior Experience with ERP & accounting systems is a significant plus. </li>
</ul>
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<h2><strong>BENEFITS & PERKS IN A NUTSHELL:</strong></h2>
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<li>Flexible working arrangements</li>
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<li>LinkedIn Learning</li>
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<li>Sabbatical & special leave policies</li>
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<li>WeRoad partnership</li>
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<li>Birthday, 24th + 31st December off</li>
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<li>Short term EU work policy</li>
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<li>Mobility Credit</li>
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<li>Health Insurance</li>
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<li>Employee assistance program</li>
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<h2><strong>DIVERSITY, EQUITY & INCLUSION:</strong></h2>
<p><span style="font-weight: 400;">FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.</span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"> We want you to grow and evolve,</span><a href="https://www.youtube.com/watch?v=dOUL_n8pSGQ"><span style="font-weight: 400;"> </span><span style="font-weight: 400;">bring your true self to work</span></a><span style="font-weight: 400;">. </span></p>
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<h2><strong>ABOUT US:</strong></h2>
<p>Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. </p>
<p>In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?</p>