UX Researcher

Granicus

Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Government ExperienceCloud. Granicus works with more than 5,500 government organizations and connects more than 300 million people in the largest Citizen Subscriber Network of its kind. As a UX Researcher, you will join our growing cross-functional UX team and help shape the end-to-end product experience by becoming the voice of our users. An influential member of the Granicus Product Design team, the UX Researcher identifies testable increments of features and functionality – then creates and executes the plan to measure usability, confirm design decisions, and evaluate feature-launch readiness.

  Your insights inform future iterations, and you identify new opportunities for innovation or improvement.  The role reports directly to our Senior Manager, Product Design and will form part of a high-performing team which acts as a central UX resource across our business, from research and design to detail-oriented workshopping and big-picture strategy. This team drives high-level discussions about the overall experience of our users and works to advance our understanding of user workflows within the products.   In addition to coordinating ongoing generative and evaluative research, you also provide UX design artifacts and usability consultation within our User Stories.

  In this role, you work closely with product managers, product owners, product designers, developers, and QA testers to create, test, and ship new, market-leading improvements to our robust & complex family of government technology products.   NOTE: Granicus is subject to the Executive Order requiring employees of federal contractors to be fully vaccinated for COVID-19.  Salary range between $60,000 – $75,000 + bonus*Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado. Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs.

Benefits listed below are for employees based in the U. S. - Flexible Time Off- Medical (includes an option that is paid 100% by Granicus. ), Dental & Vision Insurance- 401(k) plan with matching contribution- Tuition & Training Reimbursement- Paid Parental Leave- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance- Group legal coverage – Transit and/or parking supplement for office-based employees- Free snacks and drinks in our offices- And more.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.